The international calling plus service is available only on our South African Packages
Review our international calling+ rates here
Call costs vary by country whether you are calling a landline or mobile. Non discounted calling on average costs $2.00 per minute.
By adding the International Calling add on or buying a plan with this included it will allow you unlimited FREE International calling to 80 countries Landline and Mobiles.
Countries not included are then also charged at a drastically reduced rate of $0.10 on average per minute.
Your mobile phone or tablet should automatically update the settings (also referred to as the APN settings). However, if they do not update automatically, we have provided a handy instruction sheet with your SIM card to guide you through this manually.
While we have selected the best networks with the widest coverage and largest roaming partners, it is still not possible to guarantee coverage everywhere. If you are travelling to rural towns there may be areas with limited or no cellphone coverage. Our service is subject to local network availability.
Yes, we pre-activate your SIM card before your arrival. So, it is ready to work as soon as you land. Please note though: if your phone is on during the flight, you will need to restart it. It can take a minute or two to find network signal the very first time it is connected.
We offer fully rechargeable pre-paid SIM cards. They will remain active for 60 days with no usage. However, you can keep them active indefinitely by recharging them and sending a text or making a billable call.
Yes, we most definitely do. Feel free to contact us to discuss a group discount or our affiliate program for large groups or reoccurring orders.
With a Travel SIM card, there are no nasty bill surprises when you return home. You know exactly what you get upfront and know exactly how much you are spending.
International roaming rates vary depending on your home network roaming agreement with each international network. It can be as much as 300% more expensive than using a travel SIM and, not only do you pay for outgoing calls, but you also pay for incoming calls and voicemail retrieval. Since cross-network billing is delayed, an international roaming bill can reflect as much as 2 or 3 months after your return.
This depends on where you are travelling. For our European and Data SIM packages, you will get your number on delivery. For South African SIM cards, you will get your number 7-days prior to your travels and for the USA, your number will get issued 24 – 48 hours prior to arrival. Feel free to contact us should you require special arrangements.
Yes, you can add additional airtime, data and credit:
For the USA you can add additional airtime, data, and international credits at any T-Mobile store, most convenience stores or on T-Mobile’s website.
For UK/Europe on Three Mobiles website.
And, for South Africa, you can visit any Cellucity, Vodacom Shop or almost all convenience stores.
