Delivery

How long before I arrive will I receive my mobile number?

With standard delivery we will inform you of your mobile phone number at least 6 days before your arrival. If you select expedited delivery, we will inform you within 48 hours of your order.

How long in advance do I need to place my order?

Standard is 6 or more days before your arrival. We offer expedited delivery for orders placed less than 6 and more than 3 days before your arrival.

What if I am not staying at a hotel?

We will ship to whatever address in Europe you would like. Make sure to include a contact name and phone number for a person at that address.

What will I receive at my Hotel?

You will received a envelope that has your activated SIM along with basic instructions along with any travel accessories you may have ordered.

General

Who is B4i.travel?

B4iTravel is a consortium of local mobile phone providers in various countries committed to delivering reliable cost effective mobile solutions for travellers.

Will my wall charger work in the UK and Europe?

Yes, but you will need a plug adapter.

Network

Can I expect coverage everywhere?

No. While Vodafone has the largest mobile footprints covering all major metropolitan areas in Europe, it is simply impossible to cover some remote areas or places

Does LTE or 4G cost more?

No, it does not cost more.

SIM & Technical

Am I able to load additional airtime and data onto a package?

Yes. You can add additional airtime, data, and international credits on Vodafone’s (www.vodafone.co.uk) website in Europe as well a Vodafone stores, and most convenience stores.

Can I buy several SIM cards for group?

Yes.

What is the advantage of pre purchasing my sim card?

Besides the obvious reason of receiving your number in advance the biggest advantage is that there is no waiting once you have arrived for your sim card to be active as this is all done for you before arrival.

The Networks advise that you may have to wait 24 hours before your sim card is active when purchasing on arrival.