b4itravel: UK Europe Frequently Asked Questions

FAQs for Europe SIM

Besides the obvious reason of receiving your number in advance the biggest advantage is that there is no searching for a store to get a sim card whilst in a foreign country once you have arrived. There is also no waiting for your sim card to be active as this is all done for you before arrival. The Networks advise that you may have to wait 24 hours before your sim card is active when purchasing on arrival.

Incoming calls are FREE of charge whilst in South Africa with a Vodacom South African SIM card. They are also FREE within the USA whilst using a T-Mobile SIM card, they will also be free in Canada and Mexico if the Super Sized Plan has been purchased. Whilst in Europe incoming calls will be free within the UK as well as the full list of 50 ROAM FREE countries in Europe.

Should you wish to collect your SIM card in South Africa at our conveniently located stores a minimum of 3-days lead time is needed for your order. Should you opt to have your SIM card delivered, in order to ensure that you are not disappointed by a missed delivery we do require that your SIM card is ordered at least 10 business days before the expectant delivery date of the SIM card. It may arrive sooner than the 10 business days however we would rather be safe.

Yes, you can. For the USA you can add additional airtime, data, and international credits on T-Mobile’s website in the US as well as any T-Mobile stores, and most convenience stores. For UK/Europe the best way is to download the My Vodafone App whereby you can keep an eye on your balances and top up as required. For South Africa, you can visit any Vodacom Shop or convenience store or you can register on My Vodacom where you can check balances as well as top up as needed.

We will issue your mobile number to you 7 days prior to arriving in USA, Europe or South Africa

With a prepaid SIM there are no surprises when you return home. You know exactly what you are spending. You are paying the same rates as a local so nothing can be cheaper. For International roaming options you would need to talk with your home provider to get these costs.

Yes you most definitely can and please do feel free to inquire regarding a group discount coupon.

You will receive an envelope that has your activated SIM along with basic instructions and support contact details included. We also include a SIM tray pin so you can open the SIM tray in order to insert your SIM card.    

Yes, it has been activated before your arrival for your convenience.

We will ship to whatever address in the USA, UK, Europe and South Africa you would like. Make sure to include a contact name and phone number for a person at that address.

B4i.Travel is a consortium of local mobile phone providers in various countries committed to delivering reliable cost effective mobile solutions for travellers. B4i.Travel forms part of the Cellucity Group of companies.


Need Help? Chat with us